Contents

Set up forced authorization codes

To require users to enter an extension and a password in order to make a call, you can configure forced authorization codes.

There are many reasons you might want to use forced authorization codes. If you have a phone station in a reception area, you might set it up so an authorization code would have to be used to make a call. You might set codes so users, placing long distance calls from an associate's office, would have to enter their own extension and password to make a call.

The first step in setting forced authorization codes is including a phone classification in the server parameter "Toll Call Classification." Then, set the forced authorization codes by the Default User, users, members of roles and workgroups, or by stations.

Set up the Toll Call Classification server parameter

The server parameter "Toll Call Classification" is created during installation and includes the following classifications: Long Distance; International; and Unknown. You can add additional classifications or remove existing ones. To configure this server parameter:

In the list view of the Server Parameter container, double-click Toll Call Classification.
To add a phone classification, type the name exactly as it appears on the Classifications page in the Phone Number Configuration dialog. Use a semi-colon (;) between classifications. You can also delete classifications from the server parameter.

Next, set the Forced Authorization Codes to be required by Default User, User, members of Roles and Workgroups, or by stations.

Set up the default user

Double-click Configuration in the Default User container.
On the User Rights page, select Required Forced Authorization Code.

Set up a user

In the list view of the Users container, double-click on a user name.
On the User Rights page, select Required Forced Authorization Code.

Set up a member of a role or workgroup

In the list view of the Roles or Workgroups container, double-click on a name.
On the User Rights page, select Required Forced Authorization Code.

Configure a station

In the list view of the Stations container, double-click on a station.
On the Station Rights page, select Required Forced Authorization Code.

The extension and password defined in the User Configuration dialog is used for forced authorization code access.

Notes:

If a user is dialing an external (long distance) number through the switch hook and the forced authorization codes are in effect for that user, the user has to enter an authorization code.
Forced authorization codes apply to calls made at a station. Users cannot enter these codes through any client applications, such as the CIC clients or Interaction Fax.