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Interaction Administrator Help
SIP Bridges
A SIP bridge provides connectivity between an IP phone located at a user's home (remotely) and the CIC server (office). It allows remote users to use IP phones with a VPN connection, without requiring separate hardware. It serves as a relay for all RTP, SIP, HTTP, and DHCP Options communications to and from the IP phone.
This section includes:
SIP Bridges Configuration: General