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Configure TLS authority certificates

To configure TLS authority certificates

  1. Use one of these paths:

    • System Configuration > Configuration > Certificate Management > SIP/TLS Certificates Configuration > Modify > Authority Certificates

    • IC Server > Lines > Line Configuration > TLS Security > Configure certificates and port mappings > Authority Certificates

    Note: In order to access the TLS Security tab, you just first select TLS as the transport protocol on the Transport tab.

  2. To load authority certificates, click Import.

  3. To view information about the issuer, valid dates, and descriptive details for an authority certificate, select it and then click View.

  4. To delete an authority certificate, select it and then click Delete.

  5. Click Close.

SIP provisioning after configuring TLS Authority certificates:

If the SIP Soft Phones were configured to use default Line Authority Certificates, and later updated to use the 3rd party certificates, they have to get re-provisioned. Before re-provisioning, it is important to delete the existing SIP device inside the certificates directory "C:\Program Files (x86)\Interactive Intelligence\Certificates".

New installation of SIP Soft Phones after the configuration of authority certificates will automatically fetch the recent desired certificates from IC server.

 

Related topics

TLS authority certificate concepts

TLS security concepts

Import a certificate

SIP lines concepts

Configure a SIP line