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Prompt Server File Extensions

Interaction Media Server plays .wav .snd and .au prompt files. These file extensions are configured by default in the Prompt Server File Extensions dialog box. In the typical case, you do not need to add or change the default file extensions. The ininmodel file extension (with application/xml Content Type) is required for call analysis to work on the Interaction Media Server.

In the more rare case where a CIC server sends audio to an MRCP server that supports additional audio formats, you may need to add that file extension and content type here.

Click Add to add a prompt server file extension, or highlight an existing file extension and click Delete to remove it.