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serverconfig2.gif Configure general telephony parameters for your CIC server

<IC Server> > Configuration > Server Configuration > Telephony Parameters

  1. In the list, select General.
    The general telephony parameter options appear in the right side of the tab.

  2. Select the check boxes for the parameters that you want to enable. For information, see General telephony parameters.

  3. As necessary, specify any additional values.

  4. Click OK.

 

Related topics

General telephony parameters

Overview of telephony parameters

Configure your CIC server