Tree Pane

Interaction Attendant's tree pane visually displays the design of auto-attendant menus.  It displays profiles, schedules, and menus for each server in a hierarchical arrangement.  You must be connected to a CIC server to see its call flow configuration (schedules, profiles and menus).  The tree displays an inbound, outbound, or operator call flow.

Splitter Bar

You can narrow or widen the tree by clicking and dragging a splitter bar to a new horizontal position.

Related Topics

• How does the user interface work?