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Interaction Attendant Help
Yearly Schedules
Yearly schedules are infrequently used, since they set schedule boundaries based upon fixed dates and times. For example, this option might be used to schedule a menu that runs from Christmas Eve through the end of the year, or on New Years day only.
Settings on this tab are evaluated only if the call arrives between the Schedule Start and Schedule End date and time. The Schedule's Active check box must also be checked.