Add a wrap-up category

You can add a new wrap-up category in Interaction Administrator Web Edition. The wrap-up category settings are configured in detail tabs. In the details view, you can click the section expanders to display or hide the sections' contents.

To add a wrap-up category

1. Right-click in the master view area and select New or click the New button in the master view toolbar.

2. Complete the wrap-up category configuration in the details tabs.

   Note: There is a 50 character limit for wrap-up codes and wrap-up categories.

Related topics

Configure a wrap-up category