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Add a wrap-up code

You can add a wrap-up code in Interaction Administrator Web Edition. The wrap-up codes settings are configured in detail tabs. In the details view, you can click the section expanders to display or hide the sections' contents.

To add a wrap-up code

  1. Right-click in the master view area and select New or click the New button in the master view toolbar.

    The New Item appears in the details view.

  2. Complete the wrap-up code configuration in the details tabs.

    Note: There is a 50 character limit for wrap-up codes and wrap-up categories.

Related topics

Configure a wrap-up code