Interaction Desktop Help
Voicemail Message View
Requirements: You must install Interaction Voicemail Player on your workstation in order to display the Voicemail Message view.
The Voicemail Message view includes a playback interface that enables you to listen to your voice mail messages on a choice of devices. For more information, see Use the Voicemail Message View.
To display the Voicemail Message view and player:
In the Create New View dialog box, set Group by to Categories, and then from the list of categories, select Unified Messaging.
In the Views list, select Voicemail.
Result: The Voicemail Message view appears.