Assign Report Group

This Reports tool assigns a call to a report group. A call can be a member of only one report group at a time. Report groups cannot be assigned once the call has been moved to a queue. See the Report Tools overview for more information on Report tools.

Inputs

Call Id

ID of the call to be assigned to a report group.

Report Group Name

The name of the report group to which the call will be assigned.

Exit Paths

Next

This step always takes the Next exit path.