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Interaction Designer Help
Conference
This Telephony tool step creates a conference call by connecting together two calls. (Add more calls (beyond the first two) with the Add Party tool.)
Inputs
Call Identifier
The unique identifier for a call. In this instance, a call to a party you want to conference.
Call Identifier
The unique identifier for a second call. In this instance, a call to a second party you want to
conference.
Auto Disconnect Last Call
Enabling this feature will automatically disconnect a call if it is the last one remaining in a conference. Auto Disconnect Last Call may be set to "Yes" if this is desired, "No" if you want the last call in a conference to remain connected, or "Default" to allow the server parameter to determine which action to take.
Maximum Number of Parties
The maximum number of parties allowed in the conference. Default is -1. This information can be used for load balancing or server selection.
Outputs
Conference Call Identifier
The unique identifier for the conference call created from the two objects on the Inputs page.
Exit Paths (Conference)
Success
This step takes the Success exit path if both the Call Identifier and the Conference Identifier are valid.
Failure
This tool can take the Failure exit path for several reasons. Failure can occur if the call disconnects, if the call is picked up by a user (and is no longer under the control of the handler), the call ID or conference ID is no longer valid (if the call is deallocated), or system resource limitation.