Create Callback

This Internet tool creates a Callback session with a remote user from a request submitted from a web site.

Inputs

Callback User Name

Name of the user responding to the callback request.

Callback Phone Number

Phone number of the remote party.

Callback Name of Remote Party

Name of the sender of the callback request.

Callback Session Subject

Subject of the callback request. This is a single line field like the subject field of an email, where you enter a callback session subject line. You cannot force this text to wrap using \n or \r, and the length is limited.

Queue to be transferred to

Identifier for the queue to receive the callback session.

Outputs

Callback Session Identifier

Unique identifier for the callback session.

Exit Paths

Success

This path is taken if the callback session is successfully created.

Failure

This path is taken if the operation fails.