Email Interaction Hold

This Email tool lets you set or toggle the held state of the interaction.

Inputs

Interaction Id

The identifier for the email interaction for which you want to set the held state.

User

The CIC user ID of the person on whose behalf the email interaction held state is being set.

Hold State

1=Set, 2=Unset, 3=Toggle

Attribute Names

A list of string value containing the attribute names that are associated with the interaction.

Attribute Values

A list of string value (parallel to the Attribute Names list) that contains values corresponding to the attribute names.

Outputs

Result

The results of the operation.

See Email Tool Result Codes for more information.

Exit Paths

Success

This path is taken if the email interaction is successfully held.

Failure

This path is taken if the operation fails.