Email Interaction Incoming Initiator

This initiator when a new email interaction comes into the system.

Initiator Properties Page

For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.

Label (?)

Email Interaction Incoming

Notification Object Type

Email Interaction

Object ID

Select {all}.

Notification Event

Email Interaction Incoming

Outputs

Interaction Id

The identifier for the incoming interaction.

Queue

The queue for the incoming email interaction.

Reserved

Reserved for future use.

Exit Paths

Start

This step always takes the Start exit path.