Email Interaction Transferred Initiator

This initiator starts when a user transfers an email interaction to another queue.

Initiator Properties Page

For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.

Label (?)

Email Interaction Transferred

Notification Object Type

Email Interaction

Object ID

Select {all}.

Notification Event

Email Interaction Transferred

Outputs

Interaction Id

The identifier for the transferred email interaction.

Queue

The destination queue for the transferred email interaction.

Parked

A Boolean (true/false) value to indicate if the email interaction is parked on the destination queue.

Exit Paths

Start

This initiator always takes the Start exit path.