Get Email Profile

This System tool scores each profile under the active configuration and returns the highest scored profile or the default profile if none of the profiles matches the input email information. This tool will look at all active profiles in Attendant and score each profile based on the email and the Incoming Email Selection data for each profile.

Scores for the other inputs are used to further refine any matches, as each profile could have 0, 1 or more pieces of matching information. The 1100, 1010, 1001 values are used to give higher weights to From Exact Match vs From Wildcard Match. Definitions for these types of matches can be found in Interaction Attendant.

If a profile has more than one piece of scoring information, that profile's score is determined by adding those scores together. For example, if one profile has both a From Exact Match and From Wildcard Match, the scores for both matches will be added together to determine that profile's score.

Inputs

Mailbox

The name of the mail box.

Email Cookie

Cookie of the incoming message.

From Exact Match Score

Scoring value to assign to a profile with an exact From Match.

From Wildcard Match Score

Scoring value to assign to a profile with an wildcard From Match.

Outputs

Profile

The profile with the highest score. If no profiles received any scores, the default profile will be returned.

Exit Paths

Success

This path is taken if the profile is successfully returned.

Failure

This path is taken if the operation fails.