Get Operator Profile

This System tool scores each operator profile under the active configuration based on the specified User Queue, Workgroup Queue, or Profile information and returns operator profile with the highest matching score.

Inputs

User Queue

The user queue specified to match the operator profile.

Workgroup Queue

The workgroup queue specified to match the operator profile.

Profile

The profile specified to match the operator queue.

Outputs

Operator Profile

The operator profile with the highest matching score.

Exit Paths

Success

This path is taken if the operator profile is successfully returned.

Failure

This path is taken if the operation fails.