Get Out of Office Status

This Email tool returns the Out Of Office (OOO) status for the given Exchange mailbox. This feature is can only be used with CIC systems that are connected to an Exchange mail server.  

On Notes or Groupwise, this tool will fail and will create an appropriate entry in the Application Event Log.

Note: The handler author must have intimate knowledge of the mail system in use in order to effectively use this tool, as all parameters can change from one application to the next.

Inputs

Mailbox

String representing the mailbox cookie for the mailbox.

Outputs

Out Of Office

A boolean set to "true" is an OOO status has been set.

Out of Office Text

A string that contains the text of the OOO status.

Result

This integer is for advanced diagnostic purposes and is for use by PureConnect Customer Care.

See Email Tool Result Codes for more information.

Exit Paths

Success

This path is taken if the OOO status is successfully retrieved.

Failure

This path is taken if the operation fails. The most common reason for failure is a lack of OOO support by the mail system.