Get Wildcard Attributes

This Telephony tool allows you to specify a wildcard value. It returns a list of call attribute names that matched the wildcard, and a corresponding list of the attribute values. This tool works for telephone calls and chat sessions.

Note: Only user-defined attributes are supported, not the default attributes created by Telephony Services, and wildcard matching is limited to the beginning of the attribute names. For example, if you use the wildcard value "IDS_", the following attributes have been defined "IDS_ONE," "IDS_TWO," "MY_IDS_FOO;" then the tool will return IDS_ONE and IDS_TWO. For more information, refer to the Interaction Attributes Technical Reference in the PureConnect Documentation Library.

Inputs

Call Identifier

The identifier for the call that contains the attributes you want to query.

Call Attribute Name Wildcard

The string value to search for. Wildcards can only represent the beginnings of attribute names. See the example in the note above for more info.

Outputs

Call Attribute Names

A list of names of the call attribute names.

Call Attribute Values

A parallel list of values for the attribute names.

Exit Paths

Next

This tool always takes the Next exit path.