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Interaction Designer Help
Play Station Audio Request initiator
This initiator starts a handler that plays a .WAV file to a listener through a telephone handset. This initiator is reserved for use by the Interaction Recorder application to play recordings to Interaction Recorder Client and Administrator users. The event that starts this initiator, StationAudioRequest, is generated by the Interaction Recorder Client and Administrator.
Initiator Properties Page
For more information on the relationship between the parameters on the Initiator Properties page, see Introduction to Initiators.
Notification Object Type
Station
Object ID
{all}
Notification Event
StationAudioRequest.
Outputs
Station Queue Identifier
The identifier for the workstation to which the .WAV file is played.
Audio File Name
The name of the .WAV file to be played. MP3 files are not supported.
Exit Paths
Start
This step always exits through the start path.