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Interaction Designer Help
Query Stats Groups
This Reports tool returns a list of the statistics groups to which a call has been assigned. See the documentation for Assign Stats Group for more information on stats groups.
Inputs
Call Id
ID of the telephone call or chat session to be queried.
Outputs
List of Statistics Groups
A list of strings containing the names of any statistic groups to which the call belongs.
Exit Paths
Next
This step always takes the Next exit path.