Query Media Subtype

This Telephony tool determines a call's media subtype, such as telephone calls or chat sessions. Use this tool as a branch point for processing different types of calls. Each supported media subtype has an associated exit path.

Inputs

Call Identifier

The identifier for the call you want to query. 

Outputs

Media Subtype

A string that contains the media subtype (for example, fax or sms) for the call that was queried. If the media subtype is undefined this parameter contains an empty string.  

Exit Paths

Undefined

If the interaction subtype is not a Fax or SMS session, this tool takes the Undefined exit path.

Custom

If the interaction subtype is not a Fax session, SMS session, or an undefined session, this tool takes the Custom exit path.

Fax

If the interaction subtype is an Fax session, this tool takes the Fax exit path.

SMS

If the interaction subtype is an SMS session, this tool takes the SMS exit path.

Failure

This path is taken if the operation fails.