Snip Recording

This Web Interaction tool starts and stops an Interaction Recorder snippet recording on an interaction.

Inputs

Interaction Identifier

The identifier of the interaction to start or stop recording.

User Id

The identifier for the user associated with the interaction.

User Name

The user name  associated with the interaction.

User Extension

The user extension associated with the interaction.

Station Id

The station ID to start or stop recording.

Supervisory Flag

Set to True or False to indicate whether the requestor has supervisory status

Record Action

Whether to Start or Stop recording.

Exit Paths

Success

This path is taken if the interaction is successfully started or stopped.

Failure

This path is taken if the operation fails.