Unbind Station

This Telephony tool unprovisions the current phone by clearing the MAC address for the phone in Interaction Administrator and causing the phone to reboot. This tool might be used, for example, when an administrator needs to provision a phone for a new user and the previous user's configuration remains.

Inputs

Real Station Queue Identifier

The unique identifier for the station.

Exit Paths

Success

This tool takes the Success exit path if the operation is successful.

Failure

This tool takes the Failure exit path if the operation cannot be performed.