- Contents
PureConnect CX Insights Help
Analytics Licensing
CX Insights requires an Analytics access license for users, and an Analytics feature license.
Access Licenses
To verify if you have the Access licenses, go to the License Management form in Interaction Administrator and under the Licenses tab, verify the following licenses.
|
License |
Description |
| I3_ACCESS_ANALYTICS_CORE | Basic dashboard license to view dashboards |
| I3_ACCESS_ANALYTICS_DESIGNER | CORE license plus Dashboards can be created and modified |
| I3_ACCESS_ANALYTICS_ENTERPRISE | DESIGNER license plus external data sources can be added |
The License Management dialog displays the number of available licenses.
Feature License
To verify if you have the Feature license, go to the License Management form in Interaction Administrator and under the Features tab, verify the I3_FEATURE_ANALYTICS license.
If a license is not present or you do not have enough licenses, please contact your sales representative.