About forecast deletion

You can delete a forecast if:

• The forecast is not used by a schedule

• The forecast is used by an unpublished schedule, and the scheduling time frame is in the past.

Forecasts used in schedules impact intraday monitoring. Therefore, Interaction Optimizer prevents the deletion of a forecast used in a schedule and displays a warning, indicating that the forecast cannot be deleted.

If you select multiple forecasts to delete, and one or more forecasts are used in schedules, Interaction Optimizer will not delete any selected forecast. Best practice recommends you review the selection before attempting to delete the forecasts.