Modify Activity Details

You can modify activities in a schedule.

Modify activity details

1. From the Interaction Optimizer Home page, in the Scheduling area select the appropriate schedule from the Schedules drop-down list and click the Open selected schedule link. The selected schedule opens.  

2. In the view, double-click an activity to edit it. The Modify Activity Details dialog appears. 

3. You can modify the following information as needed:

• Activity type: The type of shift activity.

• Length: The length of time the activity lasts.

• Start time: The time the activity starts.

• Description: A description of the activity.

• Counts as paid time: Select this check box if the activity counts toward paid time.

• Counts toward contiguous work time: Select this check box if the activity counts towards contiguous work time.

• Force time values to the nearest 15 minutes: When selected, this option rounds the start time and length to the nearest 15 minutes. For example, if you have a start time of 11:04 and a length of 29 minutes, it will round the activity times to 11:00 to 11:30.