Change Export Behavior

You can change the way data is exported.

Note: Before you configure settings, select the appropriate scheduling unit from the Interaction Optimizer Home page Scheduling unit drop-down list.

Change data export behavior

1. From the Interaction Optimizer Home page, in the Scheduling area click the appropriate schedule from the Schedules drop-down list and click Open selected schedule. The Schedule tab opens.

2. On the Interaction Optimizer toolbar, click Schedule Display Options.

3. On the Export tab, set the timespan area on data export.

4. Select one of the following options:

• Export visible timespan - this option captures the timespan that is visible in the current schedule view, when you select an Export... option. For example, 6:00 am to 10:00 am is visible in the schedule, so those times are the only times included in export.

• Export scrollable timespan - this option captures the timespan that is scrollable in the current schedule view, when you select an Export... option. For example, 6:00 am to 10:00 am may be visible in the schedule, but if you scroll all the way right, you can see 6:00 am to 5:59 am (the following day). All the scrollable timeslots are included in the export.

• Export specified timespan (default) - this option captures a specific timespan in the current schedule, when you select an Export... option. Use the up and down arrows to set the hours and the days for capture. For example, you might set the values at 12 hours in a day and 7 days in a week.

4. When all changes are made click Apply, then click OK.

Tip: To discard changes and return to the original settings, click Restore Defaults.