About Interaction Recorder Extreme Query

Interaction Recorder Extreme Query is an ultra-fast solution for running searches and retrieving stored call recordings for playback and scoring. The Extreme Query Server can store information about millions of call recordings for quick retrieval. The Extreme Query Client is used to conduct extremely fast searches against the Extreme Query Server, and playback and score recorded phone calls.

Interaction Recorder Extreme Query Client is a component of the Interaction Recorder add-on module for IC Business Manager. Using Extreme Query, you can search for recorded calls, view and sort Search Results, view Graph Data of search results, playback and score recorded calls, and Export search results to a file.

Related Topics

Extreme Query Client User Interface

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