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Interaction Recorder Policy Editor Help
About Interaction Recorder Policy Editor
Policy Editor is a single, simple, user interface for creating Interaction Recorder policies that manage recordings. Policy settings for recordings include: What are the interactions to be recorded; Where recordings are stored and archived, and how long they are retained; and Who can access, play, score, export, and archive recordings.
Use Policy Editor to create:
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Initiation policies for determining What interactions are recorded
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Retention policies for deciding Where recordings are stored and archived, and how long they are retained
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Security policies for managing Who can access, play, score, export, and archive recordings
For more information on creating policies, see:
For more information on using Policy Editor, see About the Policy Editor User Interface.