Email

The statistics in this category summarize Email routing activity in CIC.  These statistics are updated at the regular statistics interval.

Emails waiting to be delivered

Number of Email messages that have been left, which CIC has not started processing.

Emails in pre-delivery processing.

Number of Email messages that CIC is in process of delivering.

Emails that cannot be delivered

Number of Email messages that could not be delivered, either because the number of retry attempts on the message has been exceeded, or because something about the message makes it undeliverable (e.g. there are no recipients, a voicemail that is missing an audio file, etc.)

Emails scheduled to be retried

Number of Email messages that have had at least one failed attempt at delivery, but because that failed attempt might have been due to a momentary problem (e.g. network outage, unavailable server, etc.), at least one more delivery attempt will be made.