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Interaction Supervisor Help
Supervisor-related server parameters
The following server parameters can be set on the CIC server to affect the behavior of Supervisor in IC Business Manager.
Server Parameter |
Values |
Description |
MaximumAgentsInAgentOverviewView |
maximum as integer |
Maximum number of agents that the Agent Overview can show. Defaults to 20. |
MaximumAgentsInAgentGraphView |
maximum as integer |
Maximum number of agents that the Agent Graph can show. Defaults to 20. |
MaximumWorkgroupsInWorkgroupOverviewView |
maximum as integer |
Maximum number of workgroups that the Workgroup Overview can show. Defaults to 20. |
MaximumStatisticsInWorkgroupOverviewView |
maximum as integer |
Limits the overall number of statistics that can be shown in the Workgroup Overview. Defaults to 180. |
MaximumWorkgroupsInWorkgroupGraphView |
maximum as integer |
Maximum number of workgroups that the Workgroup Graph can show. Defaults to 20. |
MaximumStatisticsInSystemGraphView |
maximum as integer |
Maximum number of statistics that can be shown in the system status graph. Defaults to 40. |
MaximumStatisticsInAgentGraph |
maximum as integer |
Maximum number of statistics that can be shown in the Agent's graph. Defaults to 40. |
MaximumStatisticsInWorkgroupGraph |
maximum as integer |
Maximum number of statistics that can be shown in the workgroups graph. Defaults to 40. |