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Genesys and AudioCodes Firmware Upgrade

To correct garbled audio issues, Genesys upgraded the firmware to 2.2.16.142.41 for the following phones:

  • AudioCodes and Genesys 405

  • AudioCodes and Genesys 405HD

  • AudioCodes and Genesys 420HD

  • AudioCodes 430HD

  • AudioCodes 440HD

For more information, see the CIC Managed IP Phones Administrator's Guide at https://help.genesys.com/cic/mergedProjects/wh_tr/desktop/pdfs/managed_ip_phones_ag.pdf..