Log File Personally Identifiable Information (PII) Obfuscation

As per the recent General Data Protection Regulation (GDPR) in the EU, PII should not be transferred from the EU to a country without PII protections. In response, we are adding an option for customers to obfuscate Personally Identifiable Information (PII) in CIC server log files at the time they are written to the disk. This allows customers the flexibility to distribute logs abroad without exposing PII.

For the list of Obfuscated files, see the Log Viewer Help - Obfuscated Log Files (genesys.com).