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Configure the Salesforce Object Routing Connector

To use the Salesforce Object Routing Connector, add configuration properties, CIC and Salesforce credentials, and instances of the connector on the Connector Details page.

Note: Any configuration change requires a connector restart.

  1. Access the Connector Details page.

  2. Add configuration properties.

  3. Add CIC credentials.

  4. Add Salesforce credentials.

  5. Add a connector instance.