- Contents
Altocloud Integration
Change Log
The following changes have been made to the PureConnect Integration with Genesys Predictive Engagement Technical Reference.
| Change Log Date | Changed... |
|---|---|
|
13-February-2019 |
Initial release |
|
14-May-2019 |
Minor updates for 2019 R2 |
|
12-June-2019 |
Updated configuration procedures to reflect move to PureCloud in 2019 R2 Patch 3. |
|
7-November-2019 |
Updated for 2019 R4 and new Genesys Cloud bridge integration. |
|
19-December-2019 |
Added Genesys Widgets version for Altocloud Content Offers to Prerequisites. |
|
21-January-2020 |
Removed notice about testing of Widgets 9.0.015.11 from Prerequisites topic. |
|
17-September-2020 |
Renamed Altocloud to Genesys Predictive Engagement. Updated references to PureCloud. |
|
06-October-2020 |
Updated name of Altocloud view in Interaction Connect to Predictive Engagement. |