IP ping

In Interaction Director Switchover systems, Interaction Processor (IP) is monitored instead of TS.

The Interaction Director Server install automatically creates the following server parameters to set up an IP ping process in Interaction Director configurations. This is similar to the TS ping process in CIC configurations. You should review these server parameters in Interaction Administrator on the Interaction Director server to confirm these settings.

• Switchover Monitoring: The parameter is set to IP to allow IP to be monitored instead of TS. The default value is TsServer.

• Switchover IP Timeout: When monitoring IP, this server parameter has the same functionality as the Switchover TS Timeout server parameter.

• Switchover IP Retry Delay: When monitoring IP, this server parameter has the same functionality as Switchover TS Retry Delay.