SIP line NIC configuration

SIP lines use the Windows Network Connection name to identify the NIC to listen for SIP traffic.

If you assigned friendly names or aliases to the network connections, then complete the following steps to associate the SIP lines with an assigned network connection name on the active server in the SIP Line Configuration> Transport dialog box in Interaction Administrator:

1. In Interaction Administrator, access the SIP Line Configuration dialog box for the appropriate SIP line and in the SIP Line Configuration tab, click Transport.

2. In Adapter Name box, click the assigned name of the network interface card (NIC) to be used for VoIP communications

   

   When you assigned friendly names to the Windows network connections, you also assigned identical names on both the active and backup servers. (To be identical, the names have to use the same capitalization, punctuation, and the use of spaces.) Assuming those names are identical, the Switchover system now replicates the assigned name in the SIP Line Configuration dialog box on the backup server.