Switchover Configuration

CX Insights server supports CIC server's switchover architecture for SAML authentication. During switchover event, you must manually point the CX Insights server to the backup CIC server’s IP address (Server-B) by running the following command.

kubectl edit ep saml-service -n pcn-cxinsights-system

You will be prompted to enter the IP address. Type the backup CIC server’s IP address and save the file.

subsets:

- addresses:

- ip: <backup CIC server's IP>