Licensing for Host Interface Tools

Your organization must have a Customer Interaction Center license for the desired number of host access tool sessions, which come in bundles of 10, 24, or 50, depending on how many simultaneous connections to a mainframe or other computer you need to support. Once you have the license file containing a Host Server license key, you need to load it on the CIC server in Interaction Administrator using the License Management option on the File menu. Once loaded, you will see the I3_LICENSE_HOST_SERVER(s) entry in the License Management dialog, where x is the number of licenses you purchased.