Enterprise

8000 users and stations with client workstations or 15,000 phone-only

• CIC servers
  Switchover pair and/or multi-site
  Using enterprise-scale CIC-imaged Interaction Application Servers

• Session Manager (Off-server)
  2000 users each (max) N+1 = 5 or 9
  Using large-scale Interaction Application Servers

• Interaction Recorder Remote Content Server
  4000 users each(max) N+1 = 3 or 5
  Using small-scale Interaction Application Servers

• Interaction Media Servers with Interaction SIP Proxy
  400 points each (max) N+1 = (based on expected call volume)
  Using enterprise-scale Media Server-imaged Interaction Application Servers

• Status Aggregator
  5000 users recommended (~15,000 max) N+1 = 2 (either scenario)
  Using small-scale Interaction Application Servers