- Contents
PureConnect Installation and Configuration Guide
IC Business Manager
IC Business Manager provides a user interface for easy access to the features of the following application modules, available with the appropriate licensing:
-
Interaction Feedback
-
Interaction Optimizer
-
Interaction Process Automation Monitor
-
Interaction Process Automation Reporting
-
Interaction Recorder Client
-
Interaction Recorder Extreme Query
-
Interaction Report Assistant
-
Interaction Reporter
-
Interaction Quality Manager
-
Interaction Supervisor
-
Interaction Tracker