IC User Applications install - Fax components

When you run the IC User Applications 32-bit or 64-bit installs on client workstations, Interaction Fax is selected by default in the Custom Setup screen. For more information, see "Client Workstation Installations."

Note: Before you run the IC User Applications 32-bit or 64-bit installs on client workstations to install fax components, the printer spooler service must be running on the CIC server to install the fax printer driver.

The following fax components are installed on the client workstation:

• Fax printer driver - allows faxing of any document that can be printed. It supports landscape printing and various paper sizes.

Note: Make sure that the correct IC User Applications version (32-bit or 64-bit) for the workstation is installed; it is necessary for printing faxes.

• Interaction Fax - enables users to receive, view, send, and monitor faxes easily from client workstations.

Interaction Fax on client workstations

Interaction Fax is a stand-alone, desktop application for managing faxes. Faxes are delivered to users via Microsoft Outlook, IBM Notes, or Novell GroupWise email.

Interaction Fax is launched once a document has been rendered to the fax printer driver. Users can view incoming faxes (I3F files) and specify envelope information to send a fax.

Interaction Fax is available from Start->Programs->PureConnect or as a shortcut on the desktop.

Included with Interaction Fax is Interaction Fax Monitor, which monitors the queue and transmission status of each fax. The Interaction Fax Monitor icon appears in the system tray, just like the Windows print monitor. For more information, see Interaction Fax Help and Interaction Desktop Help.