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(Optional) IC Survey System

Genesys recommends that you complete a Pre-Install survey prior to a new installation to compile all the installation and configuration information needed for the customer site.

The results of the Pre-Install survey are stored in an IC Survey file on the CIC server. When you run the IC Setup Assistant as part of a new installation, it will load and read the IC Survey file, and pre-fill the screens with the appropriate configuration information. A completed survey enables installers to discover installation issues in advance of the actual installation. This makes for a simplified installation process for all involved.

To complete a Pre-Install survey

  1. Open the IC Survey System from the \Additional Files\IC Survey System on the CIC 2015 R1 or later .iso file.

  2. Double-click ICSurveyMenu.html.

  3. Select IC Pre-Install Survey…New.

  4. When you are done, click Save IC Survey file. It will generate an .ICSurvey file.

  5. Download the IC Survey file to the \I3\IC\Manifest directory on the CIC server.