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Install PASv2 on a non-CIC server

Starting with CIC 2016 R2, an install is available for installing PASv2 on a non-CIC server.

Note about switchover: If you have a switchover environment, complete the following steps for both servers in the switchover pair.

Step 1: Run the PASv2 installation program

  1. If you have not done so already:

    1. Download the CIC 2016 R2 or later .iso file from the Product Downloads page at https://help.genesys.com/pureconnect/secure/Downloads.aspx  .

    2. Copy the .iso file to a file server (non-CIC server) with a high bandwidth connection to the server(s) on which you plan to run the CIC 2016 R2 or later installs.

    3. Mount the .iso file and share the contents to make them accessible to the server(s) on which you plan to run the CIC 2016 R2 or later installs.

  2. Navigate to the \Installs\Off-ServerComponents directory on the file server.

  3. Copy the Process Automation Server.msi file, for example, ProcessAutomationServerv2_2016_R2.msi to the server on which you plan to run this install and double-click to launch it.

  4. On the Welcome page, click Next.

  5. Click Next to accept the default installation location.

  6. Type the user name and password of an account with administrative privileges on the system and then click Next.

  7. Type the name of the CIC server.

  8. Choose a location for logging files and then click Next.

  9. Click Install to begin the installation.

  10. When the installation is complete, click Finish to exit the installation program.

Step 2: Trust the off-host certificates in Interaction Administrator

  1. In Interaction Administrator, click the System Configuration container.

  2. Double-click Configuration in the list view.

  3. Click Certificate Management.

  4. Next to Subsystem Certificates Configuration click Modify.

  5. Select the certificates for the system you installed PASv2 on and then click Trust.

  6. After installing PASv2, ensure that your PASv2 servers have the network permissions required to access any databases or web services that your processes need.

  7. Complete the steps in Complete upgrade process and activate PASv2.