Add an Operation Through Interaction Attendant

You can add an operation to a schedule to allow callers to use speech to select a menu item.

To add an operation

1. Open Interaction Attendant.

2. In the left pane of the Interaction Attendant window, click the profile.

3. Click the schedule in the selected profile for which to allow callers to use speech to select a menu item.

4. From the menu, click Insert and then click New Operation. The system adds the operation to the schedule.