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Create a contact list source

Session Manager uses the contact list source to merge Lync contacts into the company directory.

  1. In Interaction Administrator, under System Configuration, expand the Contact Data Manager container, and click Contact List Sources.

  2. Right-click under the Contact List Source Name column, and click New.

  3. In the Entry Name dialog box, type Lync Contacts, and click OK.

    If you don't name the entry Lync Contacts, the merging will not work.

  4. In the Contact List Source Configuration dialog box, specify the information in the following table:

    In this field:

    Type or select:

    IC Data Source

    The name of the IC data source that you configured earlier (for example, Lync Contacts).

    Label

    The name to display for the contact list in the CIC client (for example, Lync Contacts).

    Public

    (Select.) This field indicates that the contact list is public, rather than private.

    Has Status

    (Do not select.) This field indicates whether the data source supports status information.

    Driver

    IC LDAP Contacts

    Additional information

    Enter the following, where D:\ is the drive where CIC is installed:

    SEARCH_FILTER=(msRTCSIP-PrimaryUserAddress=*);ATTRIBUTE_MAPPING_FILE=D:\I3\IC\Resources\lync_map.txt

    For example:

  5. Click OK.