Install the Lync Presence Integration Service

In the latest version of CIC, the service is 64-bit only. If you installed the Lync Presence Integration Service in CIC on a 64-bit machine or operating system, the new install automatically updates the service. If you are using the service on a 32-bit machine or operating system, install the service on a 64-bit machine and then uninstall it from the 32-bit machine.

To install the service:

1. Locate and start MicrosoftLyncIntegrationService_64bit.msi.

   Installation file

   If you have not correctly configured the server with the UCMA Runtime version that is compatible with your Lync deployment, the following error message appears and the install ends: Microsoft Unified Communications Managed API 3.0 Runtime must be installed before proceeding.

   If there is not a UCMA error, the Destination Folder dialog box appears.

2. Choose the installation destination folder, and then click Next.

   The Logging File Path dialog box appears.

   

3. Specify the path for the log file, and then click Next.

4. Type the port and credential information for the CIC web configuration server, and then click Next.

   The Ready to Install IC Integration to Skype for Business dialog box appears.

5. Click Install to begin the service installation.

6. When the installation completes, click Finish.

7. Click Yes to restart the computer, or click No if you plan to restart it later.