Lync requirements

Following are the Lync requirements for the CIC and Lync integration:

• Microsoft Lync Server 2013 or Skype for Business Server 2015 or Skype for Business Server 2019 only for Presence synchronization, either Enterprise Edition or Standard Edition

• Microsoft Lync Server 2013 or Skype for Business Server 2015 mediation server

• Microsoft Lync 2013 or Skype for Business 2015 client, either 32-bit or 64-bit

• Microsoft Lync or Skype for Business Trusted Application Server